Interrupt the export 
Autor: Frodo D.
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Seguidores 1,
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while exporting new files for my current website, the process is interrupted with the error message: 'error when creating the folder'.
mmy site is ww.terrori.nu
Publicado em
Are you sure you are uploading in the correct folder?
It looks like a folder that is not made for use of upload. Check FAQ from provider, or try again later maybe there is an issue with the provider's server.
Autor
how can I create a folder in X5 myself?
Normally X5 does that automatically. I have never created folders as long as I work with X5
Hi Frodo.
At Step 5, after connecting successfully to your server, you should be able to create whatever folder you wish manually.
If the software is failing to create folders during export though, it might be related to the permissions given to the folder you're trying to export to.
For this specific problem, I believe it would be better if you contacted your hosting directly expressing this concern, so that they can look into it for you
Let me know
Stefano