Website X5 15.2.3 update - cannot connect to my server to upload my site since it updated to the latest version. 
Autor: J. Hale
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Website X5 15.2.3 update - cannot connect to my server to upload my site since it updated to the latest version.
I uninstalled the software. Then reinstalled 15. Tried before updating to upload site so as to figure out if the update is causing the problems, but site had be created with a later version. So had to do update and it still says it cannot connect to the server. I have verified my web server IS UP.
I think there is a bug in the 15.2.3 (64-Bit) update!
PLEASE HELP ME FIX THIS - I HAVE PRESSING WORK FOR CLIENTS TO FINISH!
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export all site to disk then use ftp client (like filezilla) ... then upload your site to server using ftp client....
Hi J. Hale.
While we look into this issue, Aleksey as proposed a definitely workaround to get the website updates online anyhow.
What error exactly are you getting? Could you attach a screenshot of that?
Are you working with an HTTPS server?
let me know
Stefano
Autor
Hey ... Trying to figure out exporting for FTP for now.
I hope Incomedia can fix the bug.
Here are screenshots of server info as well as what I get trying to upload the site from within Website X5
Autor
My Webserver Info
Try removing ftp. in the ftp address field, and use just the domain name.
I
if that does not work, try clicking the Passive FTP checkbox.
Autor
I finally connected with my Hosting Company Help & we fiddled with the username & pw ... finally got it fixed. Guess my FTP Account that I had setup started having issues.
Fixed Now!