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Dinos Longinos
Dinos Longinos
User

Payment made and license not updated!!!  en

Autor: Dinos Longinos
Visitado 329, Seguidores 1, Compartilhado 0  

Hi,

We paid for our Update Protection of our Website X5 Professional a couple of hours ago and the Update Protection has not been updated!!!

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3 RESPOSTAS - 1 ÚTIL
JJ. JUAG
JJ. JUAG
User

Enter the license here My license on the bottom left, then the extension should be visible.
If not, please check if you have used the email address as well as for the account here.

JJ.

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Incomedia
Elisa B.
Incomedia

Hi Dinos, 

thank you for your message.

As JJ.Juag mentioned, you have to add the delivered code in the "My licences" section, in the field you can find bottom left. 

Please remember the licence key associated to the software will not change, but you will see the expiration date will become 11/10/2019

Thanks! Kind regards.

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Publicado em de Elisa B.
Dinos Longinos
Dinos Longinos
User
Autor

Hi JJ and Elisa, tthank you so much for your assistance. I wish there were instructions on how to do this so that we didn't have to bother you.

Kind Regards,

Dinos

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