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G. Lewis
G. Lewis
User

Website x5 pro 16 update  en

Autor: G. Lewis
Visitado 278, Seguidores 1, Compartilhado 0  

initial use of product, update message appears on startup.  accept update and commence process which runs through and past accept T&C window.  Begins update and produces a message "Unable to update files Please verify programs are closed and retry".

I have rebooted, closed virus checker, run update stand alone, run as administrator all with no difference.

Any help appreciated.

Regards

Gerry

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2 RESPOSTAS - 1 ÚTIL
JJ. JUAG
JJ. JUAG
User

You can, here in their profile, under download, download the latest version and install it, then the update in the program should work again.

If the program is open several times, it works even if no other wx5 open.

JJ.

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Incomedia
Elisa B.
Incomedia

Hi There, 

please follow JJ.Juag's suggestions and please let me know if you can solve the issue.

Thanks! Kind regards.

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