WebSite X5Help Center

 
Kostandin Hita
Kostandin Hita
User

Too many unlock code requests from my account  en

Autor: Kostandin Hita
Visitado 1610, Seguidores 1, Compartilhado 0  

Hi,

I wanted to access my account and I receive the message that too many unlock requests have been sent from my account, therefore I can't proceed any further. I would appreciate if you could assist me in this matter, so that I can finally access my account.

Thank you in advance and I wish you a nice day :)

Kind regards,

Kostandin Hita

Publicado em
3 RESPOSTAS
Esahc ..
Esahc ..
Moderator

Kostandin, this normally only happens if you have installed WX5 simultaneously on too many PC's/laptops. How many active installations do you have? Have there been ongoing difficulties (PC crashes, new PC's, odd behaviour at startup, etc)?

I am sure you can be assisted if you can demonstrate that you currently only have one other active installation (you are only entitled to have WX5 installed on 2 devices and both must be for your use).

Ler mais
Publicado em de Esahc ..
John M.
John M.
User

I have the same error 314.   How can I get rid of this?    I have many windows updates and crashes.    I only have 2 machines that I use.    what can I do

John Mck

Ler mais
Publicado em de John M.