Paid queries, chat, consultation service 
Autor: Salam S.
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Seguidores 1,
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how to creat an online chat service or query submission taht will charge the customer fees for submitting their queries or using the consultation . . .
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Hello Salam
You could use the free tawkto : https://www.tawk.to/
You can see an example here : http://www.energifremtiden.dk/c4d/contact-us.html
It is just a testsite so noone is online. It can be seen in the lower right corner. It is easy to implement and is functioning also on the mobile platform - also the administration part.
About the taxation you could have a submission or a one time fee, that could be handled by the shopping part of X5.
Hi Salam,
thank you for getting in touch.
We have an Optional Object which you can use in order to set up a chat service on your website. Please find it here:
https://market.websitex5.com/en/objects/live-preview/3cb77d2e-1f04-4236-b1b8-64ce86a5f4
Thanks! I wish you a lovely day. Kind regards.
Hello again Salam
You could try it out - BUT BEWARE - the TawkTo is totally free and the optional object is free to install BUT you have to pay for a subscription.
TawkTo = free to install and free to use
Optional object = free to install but you have to pay to use it.
The free core functions in TawkTo is very good and will do for most people. For business and so, there is some add-on you will have to pay for.
There are also other free chat-services you can find on the net - try it out and then see what fits your need.
You could tell us here, what you find best ( functionality / price )
Autor
Thanks all
what I am looking for exactly is a widget that allows coustomers to submit tickets of inquiries and then i reply to them
of course they have to pay for submitting the queriy
also a a 2 way chat service
Hello Salam
Then I would suggest you make a digital product.
When the customer makes the order he can in the order write what is the problem. He then completes the order and then pay.
You will be mailed a copy of the order, and you can now via mail ( or phone ) answer the inquiry, and also tell the customer how/when to open a live-chat with you. The order will automatically get a reference number.
The digital product could be a PDF-file in which you describe what is the next step/ how it all functions.
Autor
Thanks John
I am setting up a business of consukltation online which requires a cutomer to pay an dbook (this is done by bookeo) and then do the consukltation.
If I could have all of that in one widget will be good, however; i am still happy to have 2 separate platforms as long as I can refer back to previous cionsultations . .