WebSite X5Help Center

 
N. Gulalp
N. Gulalp
User

Beta version, error  en

Autor: N. Gulalp
Visitado 1082, Seguidores 1, Compartilhado 0  

Hello, I uploaded the beta version today.I have a project I'm about to finish.However, the new beta version freezes and hangs constantly.There is a backup of the project but it is in the latest current version.If I want to go back to the previous one, I can't.If I ask to continue in this version, I cannot complete the project.i need urgent help.

it is very difficult to do the project from scratch.It has more than 60 pages of content.

Publicado em
17 RESPOSTAS - 2 ÚTEIS
N. Gulalp
N. Gulalp
User
Autor

The same problem occurred in beta version 2020.3.4

Ler mais
Publicado em de N. Gulalp
Giuseppe Guida
Giuseppe Guida
User

Hi, uninstall the beta version, then go to your Help Center profile and under "My Downloads" you will find the message "Download the latest version of WebSite X5 Pro available for you", that is the latest stable version , download that version, and install it, then be careful not to re-install the beta when it tells you there are updates available.

Regards

Ler mais
Publicado em de Giuseppe Guida
N. Gulalp
N. Gulalp
User
Autor

Thank you. I have followed the steps you said when I had the same problem before. so I did it now. However, my project is currently registered in the upper version. Even if I take the program to the previous one, I cannot open the project because the project was saved in the latest version.

Ler mais
Publicado em de N. Gulalp
N. Gulalp
N. Gulalp
User
Autor

is there any way to roll the project back to the previous version? Unfortunately, it is not enough just to take the program to the previous version.

Ler mais
Publicado em de N. Gulalp
N. Gulalp
N. Gulalp
User
Autor

Or How do automatic backups of the project open?

Ler mais
Publicado em de N. Gulalp
Giuseppe Guida
Giuseppe Guida
User

Don't have a previous copy of the iwzip file you exported earlier in STEP 5? When working with a new version or with a beta version (even more so!) You must always make a backup copy of the project and work only on the copy created and not on the original one, otherwise you cannot go back.

Ler mais
Publicado em de Giuseppe Guida
N. Gulalp
N. Gulalp
User
Autor

I keep backing up from step 5 at regular intervals. but while taking the last backup, I found it blank and saved it. When the version changes, I normally change the name and backup. but this time it was not like that. and I have been working for the project for days, I have no chance to do it all over again. I can't go back either. the program has its own backup. It ends with iwpz2 but the program doesn't open it either. Apart from the backups I have taken, I also use automatic backup in pro.

Ler mais
Publicado em de N. Gulalp
N. Gulalp
N. Gulalp
User
Autor

but right now I have no choice but to use the last one I saved. I made a lot of changes. There are too many details in the project.

Ler mais
Publicado em de N. Gulalp
Giuseppe Guida
Giuseppe Guida
User

Strange that you are experiencing these slowdowns on the beta version, I am also using it but I have not noticed any slowdowns. In a few days the beta version will be released as an official version ...
On your project pages, do you have empty cells or rows? DO NOT leave empty cells in the mail, you can insert objects (eg text object) and you can not insert any content inside it but the important thing is NOT to have empty cells and lines in the various pages of your project otherwise the software gets stuck with " blanks "because it can't recalculate them properly for responsive resolutions.

Ler mais
Publicado em de Giuseppe Guida
N. Gulalp
N. Gulalp
User
Autor

After finishing this project, I need to start a new project and it is at least as detailed as this project. first I have to finish this and deliver it

Ler mais
Publicado em de N. Gulalp
Giuseppe Guida
Giuseppe Guida
User

OPS! My error, this is correct:

"...NEVER leave empty cells, you can insert objects (eg text object) and you can not insert any content inside it but the important thing is NOT to have empty cells and lines in the various pages of your project..."

Ler mais
Publicado em de Giuseppe Guida
Giuseppe Guida
Giuseppe Guida
User

This previous text isn't correct: "DO NOT leave empty cells in the mail... "

This is correct: NEVER leave empty cells, you can insert objects (eg text object) and you can not insert any content inside... etc etc

Ler mais
Publicado em de Giuseppe Guida
N. Gulalp
N. Gulalp
User
Autor

no blank lines but empty cells. However, this issue has not been a problem so far. I usually work with all my projects with 12 columns. sometimes there have been many projects where I left blank cells on the right and left. there was no problem.

Ler mais
Publicado em de N. Gulalp
N. Gulalp
N. Gulalp
User
Autor

I have never faced such an issue before this last 3.4 and 3.7 beta. I have prepared dozens of projects so far and I'm doing updates. If that's why the program freezes, crashes, and even appears to be a power-consuming application, it's ridiculous.

Ler mais
Publicado em de N. Gulalp
N. Gulalp
N. Gulalp
User
Autor

task manager screenshot

Ler mais
Publicado em de N. Gulalp
N. Gulalp
N. Gulalp
User
Autor

It's true that you said hello again. It seems a little back to normal after deleting the blank lines. but I have to leave an empty cell. I leave empty places that should be left blank.

Ler mais
Publicado em de N. Gulalp
Giuseppe Guida
Giuseppe Guida
User

Ok, I'm glad your project is faster now.

Ler mais
Publicado em de Giuseppe Guida