WebSite X5Help Center

 
N. Gulalp
N. Gulalp
User

Beta version, error  en

Autore: N. Gulalp
Visite 1410, Followers 1, Condiviso 0  

Hello, I uploaded the beta version today.I have a project I'm about to finish.However, the new beta version freezes and hangs constantly.There is a backup of the project but it is in the latest current version.If I want to go back to the previous one, I can't.If I ask to continue in this version, I cannot complete the project.i need urgent help.

it is very difficult to do the project from scratch.It has more than 60 pages of content.

Postato il
17 RISPOSTE - 2 UTILI
N. Gulalp
N. Gulalp
User
Autore

The same problem occurred in beta version 2020.3.4

Leggi di più
Postato il da N. Gulalp
Giuseppe Guida
Giuseppe Guida
User

Hi, uninstall the beta version, then go to your Help Center profile and under "My Downloads" you will find the message "Download the latest version of WebSite X5 Pro available for you", that is the latest stable version , download that version, and install it, then be careful not to re-install the beta when it tells you there are updates available.

Regards

Leggi di più
Postato il da Giuseppe Guida
N. Gulalp
N. Gulalp
User
Autore

Thank you. I have followed the steps you said when I had the same problem before. so I did it now. However, my project is currently registered in the upper version. Even if I take the program to the previous one, I cannot open the project because the project was saved in the latest version.

Leggi di più
Postato il da N. Gulalp
N. Gulalp
N. Gulalp
User
Autore

is there any way to roll the project back to the previous version? Unfortunately, it is not enough just to take the program to the previous version.

Leggi di più
Postato il da N. Gulalp
N. Gulalp
N. Gulalp
User
Autore

Or How do automatic backups of the project open?

Leggi di più
Postato il da N. Gulalp
Giuseppe Guida
Giuseppe Guida
User

Don't have a previous copy of the iwzip file you exported earlier in STEP 5? When working with a new version or with a beta version (even more so!) You must always make a backup copy of the project and work only on the copy created and not on the original one, otherwise you cannot go back.

Leggi di più
Postato il da Giuseppe Guida
N. Gulalp
N. Gulalp
User
Autore

I keep backing up from step 5 at regular intervals. but while taking the last backup, I found it blank and saved it. When the version changes, I normally change the name and backup. but this time it was not like that. and I have been working for the project for days, I have no chance to do it all over again. I can't go back either. the program has its own backup. It ends with iwpz2 but the program doesn't open it either. Apart from the backups I have taken, I also use automatic backup in pro.

Leggi di più
Postato il da N. Gulalp
N. Gulalp
N. Gulalp
User
Autore

but right now I have no choice but to use the last one I saved. I made a lot of changes. There are too many details in the project.

Leggi di più
Postato il da N. Gulalp
Giuseppe Guida
Giuseppe Guida
User

Strange that you are experiencing these slowdowns on the beta version, I am also using it but I have not noticed any slowdowns. In a few days the beta version will be released as an official version ...
On your project pages, do you have empty cells or rows? DO NOT leave empty cells in the mail, you can insert objects (eg text object) and you can not insert any content inside it but the important thing is NOT to have empty cells and lines in the various pages of your project otherwise the software gets stuck with " blanks "because it can't recalculate them properly for responsive resolutions.

Leggi di più
Postato il da Giuseppe Guida
N. Gulalp
N. Gulalp
User
Autore

After finishing this project, I need to start a new project and it is at least as detailed as this project. first I have to finish this and deliver it

Leggi di più
Postato il da N. Gulalp
Giuseppe Guida
Giuseppe Guida
User

OPS! My error, this is correct:

"...NEVER leave empty cells, you can insert objects (eg text object) and you can not insert any content inside it but the important thing is NOT to have empty cells and lines in the various pages of your project..."

Leggi di più
Postato il da Giuseppe Guida
Giuseppe Guida
Giuseppe Guida
User

This previous text isn't correct: "DO NOT leave empty cells in the mail... "

This is correct: NEVER leave empty cells, you can insert objects (eg text object) and you can not insert any content inside... etc etc

Leggi di più
Postato il da Giuseppe Guida
N. Gulalp
N. Gulalp
User
Autore

no blank lines but empty cells. However, this issue has not been a problem so far. I usually work with all my projects with 12 columns. sometimes there have been many projects where I left blank cells on the right and left. there was no problem.

Leggi di più
Postato il da N. Gulalp
N. Gulalp
N. Gulalp
User
Autore

I have never faced such an issue before this last 3.4 and 3.7 beta. I have prepared dozens of projects so far and I'm doing updates. If that's why the program freezes, crashes, and even appears to be a power-consuming application, it's ridiculous.

Leggi di più
Postato il da N. Gulalp
N. Gulalp
N. Gulalp
User
Autore

task manager screenshot

Leggi di più
Postato il da N. Gulalp
N. Gulalp
N. Gulalp
User
Autore

It's true that you said hello again. It seems a little back to normal after deleting the blank lines. but I have to leave an empty cell. I leave empty places that should be left blank.

Leggi di più
Postato il da N. Gulalp
Giuseppe Guida
Giuseppe Guida
User

Ok, I'm glad your project is faster now.

Leggi di più
Postato il da Giuseppe Guida