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JULLIEN Marc
JULLIEN Marc
User

Website X5 Manager Apps  fr

Autor: JULLIEN Marc
Visitado 1335, Seguidores 1, Compartilhado 0  

Bonjour,

I'm using the apps "Website X5 Manager 1.7.14" (the latest from Play Store) on my Android smartphone (Galaxy Note 10) to valid the comments of my new Blog.

My Pb :  Despite that the apps perfectly works at first time, when entering the  ID/Password, it doesn't automatically open at the second access (the day after)  while displaying the message "Invalid/username password".

--> It is even impossible to re-enter ID/Password without canceling the site and recreating the entry with [+] 

 Is there a newest version of this Apps or Android, mentioning 2019 in the information Page ?

Tks for your support,

Marc

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7 RESPOSTAS
JiPeR 48
JiPeR 48
Moderator
Usuário do mês FR

Salut Marc,

Signalé au Support Incomedia à l'instant, mais il va falloir attendre le début de la semaine prochaine pour avoir la visite d'un technicien. 

@Suivre,

J.P.

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JULLIEN Marc
JULLIEN Marc
User
Autor

Bjour Jiper, Merci pour cette rapide prise en cpte. J'imagine que Les ID/Password sont "perdus" au niveau de mon smartphone (Cookies) ?. Cette apps a pourtant bien fonctionné par le passé - peut-être un lien avec mon passage récent de 7.1 à 7.3 PHP ?

cdt,

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Incomedia
Stefano G.
Incomedia

Hello Jullien

I can confirm that this is not an issue with the PHP version but it's probably an issue with the login system of the App.

The developers have been notified of this so that they can analyze the issue on the App to get it solved

As soon as news on this becomes available, it will be made known in a public update

Thank you

Stefano

GOOGLE TRANSLATE ---

Bonjour Jullien

Je peux confirmer que ce n'est pas un problème avec la version PHP, mais c'est probablement un problème avec le système de connexion de l'application.

Les développeurs en ont été informés afin qu'ils puissent analyser le problème sur l'application pour le résoudre.

Dès que des nouvelles à ce sujet seront disponibles, elles seront publiées dans une mise à jour publique

Merci

Stefano

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Axel  
Axel  
User

Hello,

I have no changed anything on my X5 app, and I can confirm also to have credentials issue to have an access to website

probably same issue as yours, Marc

Enjoy!
Axel

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Axel  
Axel  
User

iPhone & iPad

I have removed the website and tried to add it again: invalid username /password

the admin panel works fine on the PC !

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Axel  
Axel  
User

Updated the X5 app v1.7.3 and adding website works fine on 2 devices

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JULLIEN Marc
JULLIEN Marc
User
Autor

Bonjour,

Tks for your Feedback. The apps is now back in track, credential are working fine within each start of the apps (no need to  cancel the site and fully log again). I guess the team has worked on it ?

As a recommendation to the team, Il will better clearly explain to the users that the QRCode to automatically log the WS5X Manager is only available after login the "admin page" and not on only accessing the menu 1/Control Panel as I read 

Tks, Marc

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