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M. Kalem
M. Kalem
User

Mysql function is not compatible with latest php version.  en

Autor: M. Kalem
Visitado 1038, Seguidores 1, Compartilhado 0  

Form object start to produce problems and Database and email informations not working,

and I page suggest me that : 

"" Upon investigation, I found that you are using MySQL function and the PHP version set for the account is 7.4 . MySQL function is not compatible with latest PHP version. It is advisable to update the script with MySQLi function to be compatible with latest PHP versions and test the form functionality.""

what should I do?

any suggestion? 

thanks in advance

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3 RESPOSTAS
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Publicado em de Aleksej H.
M. Kalem
M. Kalem
User
Autor

Dear incomedia,Contact Form objects still not working,

i already switched 

" Send data to Database   >>>> Send data by e-mail "  option to save

now , at least continue to receive the forms,

until ????

if anybody attach any video format in contact form attachment

then Lost the e-mail to the unknown location,

but sender receives automatic confirmation message that

we received his/her form

please be hurry to give some correction

thanks 

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Publicado em de M. Kalem
Incomedia
Stefano G.
Incomedia

Hello Kalem

This is definitely not an issue with the software in its latest version.

v2021.3 fully supports PHP from v7.1 to 8.0. I'm not sure what is reporting this issue. Is it the hosting provider?

I can confirm that PHP 7.4 is perfectly fine with WebSite X5 so if you're encountering such an issue, it is definitely not due to the software

About the email issue, what email script are you using in Step 1 -> Data management?

Keep me posted

Stefano

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Publicado em de Stefano G.