Did you give acces in the locked page section to automatic registration?

next screen:

Yes done that

Did you validate the account by clicking the link in the received email for that user (not in x5) else try that

Yes done that

When you click the “validate your Account” it opens the login page. When you enter your detail it comes back with “Your account has not been activated yet” message. Even tho it is set to Auto Activation and the control panel shows the account as been “Validated”

This is becoming a complete nightmare, supposed to launching a new product tomorrow.

The automatic registration does not work

The Entrance page set up in Access Management does not work

The paypal gateway is hit and miss sometimes works and sometimes not

From what I can tell I have done everything correct, just doesn’t work……………………….very very disappointed !

Will reinstall the older version of the software to see if that is any better.

I know what I will be doing all weekend!

just tested on my website and there all seem to work, you can give it a try if you want:

https://andreweb.nl/x5_test/hetwareverhaal.php

Some other things that hopefully help:

Did you try to login from another pc that had no acces to the webpage yet?

Or try to delete all memory and cookies from the webbrowser you are using.

is php set to 8 or as high as possible at your webhosting company?

Think I have found the problem, looks like the upgrade on the new software vesrion did not go well. I have done a new test site from scratch. The registration and login works fine. Still have the problem with PayPal tho, sometimes it works and sometime not, I will upgrade the server to PHP V8 (I down graded it to V7.3)

Ok another day wasted on this horrendous program.

The registration does not work on auto at all now. The system is not sending the activation emails, I can activate users manually now which I could not before, and the logging in works.

Getting no notifications via email at all (new user, orders, payments etc) works on the contact form but nothing else.

Paypal still hit and miss seams that the 1st attempt wont work but 2nd one will most of the time.

Really think I need to be looking at alternative software options !!

Caro John... Atualmente, eu trabalho com 3 programas para não ficar refém dessas limitações. Não existe um programa perfeito.

Uso o WS5, Web Accapella RC e Web Builder 16.

Hello John, I have asked Incomedia to help/respond.

Hopefully they can help you further.

Fingers crossed; I think I am getting there. Totally wiped the database from the server and the files from the website. Deleted the website from the program. Uninstalled and reinstalled the program.
Started from fresh and touch wood it seems to be doing what it should, long way to go it will be another 2 days of work to get it done, but all the basics are in place with the the 2 shopping carts (retail and Trade).
If you have time, can you take a look and see if it works at your end, do a bit of shopping try the PayPal (don’t but send the money!) and also the brank transfer option.
If you or anybody else, could it would be appreciated

Might have spoken to soon. The website is going fine all the fucntions appear to be working as they should. After working on it all day decided to take a break and saved and closed the program. Just came back opened the program selected the project but it wont open i am getting a "An error occured while loading the project{Access to the path is denied.}"

Have no idea what this is, cant imort any of the backups either

Any suggestions ?

Very Strange, the program will not close.
But if I run as an administrator, it all works ok and closes ok
Got me totally baffled