How can I fix my contact form object for my contact form dosent work ?
Autor: Murat T.
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Dear web site x5
How can I fix my contact form object for my contact form dosent work ?
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check the php version that is active with your provider. you need at least 7.3 or 8.0
Autor
Dear Franz My PHP is support (version: 7.4.23; handler: FastCGI application
But dosent work contact form what ı need to do for fix ?
Best Regards
Muratt
which email address do you use? it is better if you use an email address from the domain. Caution: here in the forum email addresses are hidden, if you want to enter one of our information here you have to write it with (at) instead of @.
Autor
Dear Franz thanks for your kindly answer me
my e mail address is
***
whats ı need to do?
Best regards
Autor
Dear Franz thanks for your kindly answer me
my e mail address is
***
whats ı need to do?
Best regards
Hello Murat
Did the emails ever work in your hosting space? Or is this the first time you're trying to send them?
If you go to Step 5 -> Export the website online -> Parameters -> Email can you attach a screenshot of what you see here?
Please proceed like this and keep me posted here
Thank you
Stefano
Autor
Dear Stefano thanks for your kindly answer me back ım sent you pics what ı seen before publish and e mail seting ı hope my problem solved by yours helps
Best regards
Muratt
Did you fill in a mail adress here? this is mandatory.
Autor
thanks for your kindly answer me yes i did filled ı dont have any problem about publish my web site all ready on the web and work its well
just ı have problem sent the message by contact form
have nice days and works
Best regards
Muratt
Murat,
If you still have problems, change the script for mailing, x5 has a few build in, you can test these in your admin account. (/admin behind your website). Login is in x5 step 1 advanced TAB -> acces management.
change or test email scripts in x5 if you found one that works good; step 1 settings -> TAB advanced -> data management.
Are you running the website localy? Because then the mailing wil not work, it needs the php software that is provided by your webhost when the website is online.
In that case upload and try again by using it from internet.
Autor
Dear Andre
Thanks for your kindly help my problem still going on ı dont know for why ?
please let me know web site x5 work by word press hosting ?
Best regards
Muratt
Hello Murat
Yes, WebSite X5 should work fine on most hosting so it shouldn't be a problem
However, since the emails keep on presenting the issue, I would like to ask you to try and contact your hosting provider instead
Try and contact their support and ask them to check the emailing server's log. It should say why the emails aren't working and I can't check them for you unfortunately
Try and get in touch with your hosting provider for this and keep me posted here after
Thank you
Stefano
Autor
Dear Stefano
Thanks for your kindly answer me
ı think ı will up contact form for a while until solwed problem ı will let you know if some thing to know .
Have a nice days and works many greetings to web site x5 family from istanbul
Best regards
Muratt
Autor
Dear Stefano
Thanks for your kindly answer ı solved my problem actually was my mistake not yours ı was put password wrong places after ı did rigth place rigth password after its work
ım sorry for your efforts
Many greetings and happy new year
Best regards
Muratt