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Greg B.
Greg B.
User

Replying to emails received from the Contact Form  en

Autor: Greg B.
Visitado 1092, Seguidores 1, Compartilhado 0  

I have an issue replying to emails received from a customer via the contact form.

To reply it does not populate the customers address in the "To" box it defaults to my address and wants to send back to me. Emails received from the shoppping cart work correctly and do populate the customers address when replying.

The "From", "Sent" and "To" information on the original email when replying is exactly the same for both emails received via contact form and the shopping cart 

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2 RESPOSTAS - 1 ÚTIL - 1 CORRIGIR
Esahc ..
Esahc ..
Moderator

Greg, when the user fills out the contact form you ask for their email address into a field, I call it eMail. In the SEND tab make sure Sender Email Address is that field name.

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Greg B.
Greg B.
User
Autor

Thank you Esahc - Worked a treat

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