Changing my email adress on my profile
Autor: Paul H.
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Hello,
I need to change my primay email address in my profile. Could someone please advise how to do this.
Cheers, Paul
Publicado em
Under "My profile" and here under "My details" you can change the email
Autor
H John,
I have attempted to do that over and over again, but after saving the change, it reverts back to the old email
Since this email address is linked to the program and the license, this can probably only be changed by Incomedia employees.
Autor
Thanks Daniel,
I thought that was the case, so I sent the same enquiry to Incomedia and they are not responding. Do you have any altenative suggestions to contact them
The Incomedia staff also look at the community posts and could reply during the day (European time).
Paul, I have marked your post for Incomedia's attention. They had a day off on the 15th(?) so there may be some delay
Hi Paul,
I got back to your other post, we can carry on here: https://helpcenter.websitex5.com/pt/post/260187
Thanks! Kind regards.
Hi I also need to change my email address as my current email address will cease to function next month, how can I contact someone from Incomedia about this?
Daryl, I recommend you start a new post.
We can mark it for incomedia's attention so they can act on your request promptly.