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X5 Croatia
X5 Croatia
User

Email layout /Image Company logo  en

Autor: X5 Croatia
Visitado 1200, Seguidores 1, Compartilhado 0  

Option for the php script to send a logo in the header;

It does NOT work on any settings (v2023.3.5) On admin settings all parameters are pass (Green :() php 8.1... Does anyone have any advice?

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9 RESPOSTAS
Daniel W.
Daniel W.
User
Usuário do mês EN

Is it about the emails the shop sends?

In my test shop with WebSiteX5 Pro 2023.3.5, the logos are displayed in the emails to shop operators and customers.

Provided that the shop operator and the customers allow images to be displayed in the emails received.

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Publicado em de Daniel W.
Axel  
Axel  
User

Hello,

On my website demo same issue into my email. The picture is a png format and into the email the picture is not displayed event after forcing downloading

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Publicado em de Axel  
Giancarlo B.
Giancarlo B.
User

I imagine you've experimented with multiple images in small format, both PNG and JPG

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Publicado em de Giancarlo B.
Axel  
Axel  
User

Same issue for me with JPG format.... Maybe my Outlook ? ! foot-in-mouth

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Publicado em de Axel  
Giancarlo B.
Giancarlo B.
User

To protect your privacy, Outlook blocks images by default.

.

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Publicado em de Giancarlo B.
Axel  
Axel  
User

@Giancarlo

But you can right click on the picture to upload it.

My issue with Outlook on my PC appears with PNG and JPG.

But with an email on Outlook/Hotmail (web interface) the email is correct with PNG or JPG.

So issue is from my Outlook application on my PC. I suspect my outlook to have some little issues like this.

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Publicado em de Axel  
Incomedia
Stefano G.
Incomedia

Hello everyone

I can confirm this is likely an issue with the email client specifically.

However @X5 Croatia, if you want you can try and forward this email to me at *** so I can check it as well

I will see what the code in the email says about the issue

I remain available here

Stefano

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Publicado em de Stefano G.
Giancarlo B.
Giancarlo B.
User
Axel  
@Giancarlo Ma puoi fare clic con il pulsante destro del mouse sull'immagine per caricarla. Il mio problema con Outlook sul mio PC viene visualizzato con PNG e JPG. Ma con un'e-mail su Outlook/Hotmail (interfaccia web) l'e-mail è corretta con PNG o JPG. Quindi il problema proviene dalla mia applicazione Outlook sul mio PC. Sospetto che la mia prospettiva abbia alcuni piccoli problemi come questo.

it is blocked, but you can unblock it with a simple click on the exclamation point phrase, or you can set Outlook to always download images

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Publicado em de Giancarlo B.
X5 Croatia
X5 Croatia
User
Autor

.png format error... .jpg format is correct...

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Publicado em de X5 Croatia