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Terence G.
Terence G.
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Single Product View returns a blank page?again?  en

Autor: Terence G.
Visitado 869, Seguidores 1, Compartilhado 0  

PROBLEM: 

Single Product View is not displaying. 

WHAT I HAVE CHECKED: 

.htaccess file to see if that is in order... looks fine. (as this was the problem on the last round)

PHP version is up to date.

I need this resolved soonest as I have a live email campaign that went out yesterday refering to the Products for reviews etc. The single product view was operating before I sent out the Bulk Email. 

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5 RESPOSTAS - 1 CORRIGIR
Terence G.
Terence G.
User
Autor

here is an image of possible error causing the problem. 

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Axel  
Axel  
User

Which PHP version. 8.x ?

Just to check if is it the cause of your issue, have you tried with 7.x ...

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Terence G.
Terence G.
User
Autor

@Axel in the previous post with the same subject header - we address and moved to the lastest supported PHP version. It was also established that there was a line in htaccess that was preventing the single product view from displaying - which i corrected and replaced. 

So to answer your question : we have The latest stable version of PHP is 8.2.12, which was working and displaying the single page view.. surely a few days/weeks later the PHP version upgrade would not suddenly create this problem. 

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Terence G.
Terence G.
User
Autor

Started drilling down on last update and any possible change that caused this error this morning, when i checked the Single Page is displaying again. 

I will assume it was a typical 500.. it is working now and thats all that matters. 

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