WebSite X5Help Center

 
Babar Jawaid
Babar Jawaid
User

No response to my technical questions  en

Autor: Babar Jawaid
Visitado 768, Seguidores 1, Compartilhado 0  

It has been more than 4 days when I posted my queries and to date I have had no response. This is an indictment of a Company that does not care much for customer relations. It has been a most disappointing experience with WebsiteX5 team. There technical support is non existent and I wish I had not bought this software.

Publicado em
2 RESPOSTAS
Wayne B.
Wayne B.
User

In general the Site Admins tend to respond within 3 days, but this varies depending on how many queries there are at any one time. Were your questions submitted as "problems" or "Questions"? That may influence the time taken to respond.

Ler mais
Publicado em de Wayne B.