Dear Support Services I purchased WebSiteX5 Evolution 8 in March 2011 and created my website using it on my netbook. Unfortunately I have just had to have that computer cleaned due to a virus and have lost my WebSiteX5 Evolution software. I've tried to reload it but get the following message:

This URL is invalid! Please check if you entered the entire download URL! Make sure that the link doesn't contain any line breaks. To ensure that the download page can be accessed correctly, please highlight the entire link with your mouse, right click, and then select "Copy". Instead of using your mouse, you can also copy the link by clicking "Ctrl" + "C" and then paste it using "Ctrl" + "V". Then paste the entire link into the address bar of your Web browser and press enter. Please also check the expiration date for your download URL. If you still cannot download please contact our Customer Service stating your order reference number at http://esd.element5.com/ccc/customer_service.html

So, at the moment I am unable to carry out any work on my website which I use for my business. I would be extremely grateful if you could help/advise me as to what I should do? I very much look forward to hearing from you. Best regards, Elizabeth