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J. Potgieter
J. Potgieter
User

Sandbox Javascript error  en

Autor: J. Potgieter
Visitado 1315, Seguidores 1, Compartilhado 0  

I have a number of items that use a Sandbox. My Sandbox is not loading the url and it gives the following javascript error:

TypeError: Object 800 has no method 'height' [http://==websitename==/res/x5engine.deferrable.js:1]

Can anyone help...

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6 RESPOSTAS - 1 CORRIGIR
Incomedia
Claudio D.
Incomedia

Hello J. Potgieter,

Do you get this error on the exported project?

If yes can you please write me the link to the website to see it?

Many thanks!

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Publicado em de Claudio D.
J. Potgieter
J. Potgieter
User
Autor

If you go to www.amberitservices.com.au and click on any of the "facebook, linkedin, twitter" bottons at the bottom of the screen.My Sandbox will come up but no site will load in the window. I use Chrome and turned the Javascript debugging option on and then I see the error as stated above. Without the debugging option the window will open but nothing will happen after that. Please see my screenshots attached.

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Publicado em de J. Potgieter
J. Potgieter
J. Potgieter
User
Autor

Hi there,

Since this was the first time I asked for help I have to admit I have not exactly been blown away by the reponse. It has been 2 days and nodoby has offered any kind of useful help...

Can you support people give some attention to my problem?

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Publicado em de J. Potgieter
Paul M.
Paul M.
Moderator

Hello,

The vast majority of members on this forum (myself included) are unpaid WebSite X5 users who give voluntarily of their time to help and support fellow users.  The Incomedia support team do respond to queries which go unanswered, and I see that you have had an initial reply from Claudio.

If a member has something useful to contribute then rest assured they will do so.  I have already taken a look at your link and your issue, and unfortunately I have no solution for you.  The fact that you have had no response to date does not mean that other users have not given their attention to your problem also.

In the meantime your patience is appreciated.  We are all here to assist each other if we possibly can.

Kind regards,

Paul

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Publicado em de Paul M.
Incomedia
Claudio D.
Incomedia

Hello J. Potgieter,

The Social pages you linked do not permit to be shown in an iframe and it's why it's not loading them. It depends directly on their settings that blocks automatically the requests to load they pages in iframes.

Please feel free to write back if you need more information.

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Publicado em de Claudio D.
J. Potgieter
J. Potgieter
User
Autor

Thank you very much for the reply. I have made the changes to open in a full size window and they all work perfectly now. 

Thanks again.

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Publicado em de J. Potgieter