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You are now chatting with 'Simon J'

Simon J: Thank you for using One.com 24/7 Interactive Online Support. My name is Simon J. How may I assist you?

Simon J: hello

you: ftp account does not work. edilmit password and user name are considered. www.ustabursa.co does not work

Simon J: Please hold on while I check.

Simon J: the domain 'ustabursa.co' does not appear on our records. did you mean .com ?

you: ustabursa.com

Simon J: may i confirm if you are transferring this domain to us?

you: alırken satın aldım websitex5

you: When I bought websitex5

Simon J: it is possible to still get the promotional hosting with the code from websitex5, however the domain is currently registered with another registrar when i checked. you may choose to transfer the domain to us

you: I've already got

you: 1 domain was not present

Simon J: i'm not sure what you mean

you: What's my account check and please look in my hand?

you: Is not my www.ustabursa.com ?

Simon J: i checked that the domain is not currently registered with ONe.com.

Simon J: http://who.is/whois/ustabursa.com

you: I also have websitex5 does not accept the code I'm trying again.

Simon J: can you give me the code so i can check?

you: MZKxxxxxxxAYZV it does not work. websitex5 gave me this code. please help

Simon J: Please hold on while I check.

Simon J: the code can only be used once. i see you have already used it for ustabursa.com

you: where is my domain?

Simon J: as indicated in the link above, it is registered with another service provider

you: Where's my free domain

you: I want to change

Simon J: i'm afraid it is not possible since the coupon has already been used

you: How can that be?

you: were considered during the process

Simon J: did you not use the code to order with the domain ustabursa.com?

you: seemed unclaimed domains

you: nothing works. Me my hosting

Simon J: may i confirm if you originally bought this domain from another provider?

you: Should I buy the domain again?

Simon J: the main point is that the domain is not currently with us. if you did buy it from another provider before, please contact them for the auth code of the domain, so you can transfer to us

you: for me "bursausta.net" purchased?

Simon J: it seems to be available

you: yes

Simon J: i have to inform you that we cannot change the domain name with your current account though

you: The domain you take me instead, "bursausta.net" Are you going to buy? answer: "yes", "no" I do not understand you

you: Are you going to buy it for me?

you: does not work because nothing

Simon J: we cannot buy this for you. what exactly do you want to do now?

you: "bursausta.net" Buy it for me. Give you money. I did not get one because my right

you: and please update my system

Simon J: unfortunately i cannot buy this for you. what i suggest is you send a mail to *** to check if they can consider giving you the discount for the new domain

you: I get so that the system works

you: it's not my fault. not your fault

you: it's not my fault. your fault

you: websitex5. I am going to complain

Simon J: i suggest you take this up with our sales team to see what can be arragned

you: I'm waiting

Simon J: have you sent a mail already?

you: What I SENT ALL TALK

Simon J: i do not understand what you mean

Simon J: I will be transferring our chat session to another Supporter who will assist you further with your issue. Please stay online while the new Supporter reviews the chat transcript. Thank you.

Please wait while I transfer the chat to the best suited site operator.

You are now chatting with 'Dinesh'

Dinesh: Hello there

you: yes

you: hello

you: dinesh where is my domain?

Dinesh: Can I have the ordeer number

you: MZKxxxxxxxAYZV websitex5

you: All hosting does not work

Dinesh: Were you able to complete the registrartion |

you: I do not know

you: Would you read our conversation with Simon J?

Dinesh: Yes and its confusing. With simon, you said your domain name is ustabursa.com

Dinesh: Hold on

Dinesh: I found it

Dinesh: This domain is still not transferred to one.com

Dinesh: ustabursa.com - Order no. 3231751

Dinesh: We cannot change teh domain anme once it is rgeistered

you: No, but I was told that belongs to someone else

Dinesh: You can register agaiin using a different name - and make the payment . Then send an email to cancel the order order for ustabursa.com and transfer the EDC Coupon code to the new order

Dinesh: The sales team will make the changes for you

you: I could not

Dinesh: What do you mean ?

you: "code is not valid."

Dinesh: Dont use the code again. You will need to make the payment via credit card and complete the registration. Later, you can request a refund of the payment

you: Delete data older than the new code

you: can not trust you

you: I can not trust you anymore