The licence key for version 11 won't work
Автор: Gary B.
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When I tried to install I repeatedly received a 322 message (attached), saying that the email I provided was not the one I used when I bought the original package. But I tried all my possible email addresses and none of them worked.
Could you please tell me what to do?
I left a private message three days ago but as no one has answered. I thought I may have more success if I made it public.
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Hello Gary,
Did you purchase version 11 as a special offer/upgrade from a previous version, or as a standalone version having never owned a licensed copy of X5 previously?
Can you clarify what you mean by 'original package'?
Kind regards,
Paul
Автор
Solved now thank you paul