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stanislav K.
stanislav K.
User

Wx5 12 free update  en

Автор: stanislav K.
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hello, i have bought website wx5 v11 05/2015. Now I should pay for another version?? 


I believe software should have at least one year free update so I should have free update for websitex5 v12.

Is that right?

When will be wx5 v13?


Thank you!

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Paul M.
Paul M.
Moderator

Hello Stanislav,

You will continue to receive free updates for version 11 for the life of your software.

Version 12 is a major upgrade as opposed to an update, and only those who purchased v11 at full price during the v12 beta testing period are eligible for a free upgrade to v12.  See this extract from the beta testing announcement:

PURCHASE GUARANTEE

All those who have registered WebSite X5 Evolution 11 / WebSite X5 Professional 11 * during the Beta Testing period (from 01.09.2015 to the date of release of the final version) may request to receive the new version of WebSite X5 Evolution 12 / WebSite X5 Professional 12 for FREE in download.

* offer valid for copies of the software purchased directly from Incomedia at full price. The offer is not valid for licenses purchased from Incomedia partner. More information will be available on the website http://www.websitex5.comafter the release of the software

(ref: https://helpcenter.websitex5.com/post/126550)

As regards a release date for version 13, none of us know as Incomedia do not publicise the release dates for their software in this way.  However, as version 12 has only just been released it will obviously be quite some time distant in the future.

Kind regards,

Paul

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