WebSite X5Help Center

 
SYAHMIRUL A.
SYAHMIRUL A.
User

"error while sending your order"  en

Автор: SYAHMIRUL A.
Просмотрено 1176, Подписчики 1, Размещенный 0  

Hello, when I submit my order from my e-shop www.merpatiblue.my, the message "error while sending your order". The order is However made​​, a confirmation e-mail is delivered to me as a customer. Customer based on the error message still trying again. 

Размещено
5 Ответы
Incomedia
Claudio D.
Incomedia

Hello SYAHMIRUL A.,

Try to change email script type in step 4 data management and then test it again to see if you still get the same error message.

Once you changed the script type you need to export the project online and then you can test it.

Many thanks!

Читать больше
Размещено От Claudio D.
SYAHMIRUL A.
SYAHMIRUL A.
User
Автор

what the step 4 in data management?

Читать больше
Размещено От SYAHMIRUL A.
Incomedia
Claudio D.
Incomedia

Hello SYAHMIRUL A.,

Open the project and then go to step 4 of the program and there select data management. There you will find the option to change email script type. Select a different one and then export it online to test it.

Many thanks!

Читать больше
Размещено От Claudio D.
SYAHMIRUL A.
SYAHMIRUL A.
User
Автор

Ok..thanks for it..I will try it..

Читать больше
Размещено От SYAHMIRUL A.