WebSite X5Help Center

 
Piotr P.
Piotr P.
User

Blank page/preview  en

Автор: Piotr P.
Просмотрено 1589, Подписчики 1, Размещенный 0  

When I updated my website I realised that all page went blank.
This is the same in the preview 
When I try to do a prewiev of a new project or my other websites, everything works.
What can I do with this problem? 

My website: www.piotrpietryga.com

Windows 7 / Website x5 Evolution 9  9.1.12.1975

Размещено
10 Ответы - 2 Полезно - 1 Корректно
Andre E
Andre E
Moderator

try your preview with ctrl button, if ok, then upload.

Читать больше
Размещено От Andre E
Piotr P.
Piotr P.
User
Автор

I just tried to make a new project and copy-paste particular subpages. It didn`t work. 

Читать больше
Размещено От Piotr P.
Piotr P.
Piotr P.
User
Автор

Andre - Thank you for help, but id didn`t work. 
Also project saved as a HTLM document on hardrive is blank 

Читать больше
Размещено От Piotr P.
Andre E
Andre E
Moderator

Why not? Did you get an error ? maybe you can make a prtscrn ?

Is it possible you have a virus? Do you have an up to date firewall virus scanner ?

Please provide a bit more information so we can help you better.

Another idea: what kind of OS are you using ? Have there been updates lately, maybe you can set them back and see if these have influence.

Thanks,

Читать больше
Размещено От Andre E
Piotr P.
Piotr P.
User
Автор

I don`t have any error, just my page is blank during preview.
I`m ataching print screen, I`m also sending htlm file. 

http://www.speedyshare.com/38bMz/www.rar


And yes, I made a scan with updated antivirus, I didn`t have any virus on my computer. 

Читать больше
Размещено От Piotr P.
Andre E
Andre E
Moderator

All html and php files are empty.

do you have the project ? is in the pages of the project everything gone or not ?

Читать больше
Размещено От Andre E
Piotr P.
Piotr P.
User
Автор

In project everything is fine, only when I publish the website or choose preview website becames blank.
here is the project: http://www.speedyshare.com/CKN9g/www-2.zip

Читать больше
Размещено От Piotr P.
Nigel P.
Nigel P.
User

Hi, I may have the same problem, which is with V12 Pro. See https://helpcenter.websitex5.com/post/139628 .

Mine also includes problems with the html and Table Objects where editing or creating is not permitted.

regards Nigel

Читать больше
Размещено От Nigel P.
Andre E
Andre E
Moderator

Piotr,

I downloaded your project, at start There was an empty preview website, closed preview, after that, I used ctrl key together with preview, then the website showed correctly.

I exported this website to disk, also correctly.

So if the ctrl key does not work try my other suggestion, go back on updates of your operating system.

Check firewall or try without it.

But the project looks fine.

If this still does not work, try remove and update .net framework.

Читать больше
Размещено От Andre E
Piotr P.
Piotr P.
User
Автор

After updating .net framework and using ctrl with preview it worked. Thank you! 

Читать больше
Размещено От Piotr P.