WebSite X5Help Center

 
Michael D.
Michael D.
User

Shopping cart not always working with customers if ...  en

Автор: Michael D.
Просмотрено 1278, Подписчики 1, Размещенный 0  

Hi, got a specific question. 

Site made with WSX5 11 Pro. Very satisfied about the product, no real complaints, except for: 

Shopping cart not always working with customers if the option 'add product without showing the shopping cart' is on. With lots of customers it just succeeds, but with some not. If they try to visit the shopping cart they just get a blanc screen. 

What could be the reason? 

Thanks for your attention, 

Michael. 

PS: link to webshop is http://www.mikimfx.com/NL/producten/

Размещено
2 Ответы
Incomedia
Claudio D.
Incomedia

Hello Michael,

Do you know which browser they used and which operating system?

Was javascript enabled on their browser?

Many thanks!

Читать больше
Размещено От Claudio D.
Michael D.
Michael D.
User
Автор

Hi Claudio, 

Well I do not know ... but I will ask some as I got the same complaint again today. I let you know shortly. 

Michael. 

Читать больше
Размещено От Michael D.