Hello David,

Check with your webhost that it is permitted to send emails with attachments from your server using the PHP mail() function (as per the official help file):

http://help.websitex5.com/en/v12/evo/index.html?ins_form_campi.htm

Attachment File: a text field in which the visitor can specify a file to send as an attachment, using the  button to browse through the available files.

Contact your webspace provider to check that attached files are handled correctly.

Likewise, check with your email provider in case there are any limitations to receiving attachments, etc.

Kind regards,

Paul

I checked with my webhosting service/email. They found no issue on their end to not permit the attachments. They tested and determined it must be the software I am using. They did confirm that they permit emails with attachments. 

WebSite X5 has a built-in admin control panel which includes comprehensive email diagnostics and testing to cater for the variety of server configurations available.  Have you used this to send test emails (including attachments) using the various different scripts?

If not, please do so, as this is an essential step when troubleshooting:

http://help.websitex5.com/en/v12/evo/index.html?pannello_controllo.htm

It would also be a good idea to confirm whether or not your webhost sets a maximum size for attachments, and if so verify that this is not being exceeded.

Email Log with E-mail form script type: PHP Mailer

[2015-06-22 16:56:50] Cannot send email with internal script
[2015-06-22 16:56:50] Cannot send email with internal script
[2015-06-22 16:55:02] Cannot send email with internal script
[2015-06-22 16:55:02] Cannot send email with internal script
[2015-06-22 16:51:12] Cannot send email with internal script

Disregard, selected wrong section

Correct LOG, using the various options

[2016-06-18 14:03:54] Cannot send email with internal script
[2016-06-18 14:03:43] Cannot send email with internal script
[2016-06-18 14:03:17] Could not instantiate mail function.
[2016-06-18 14:00:25] Could not instantiate mail function.
[2016-06-18 14:00:15] Cannot send email with internal script
[2016-06-18 14:00:07] Cannot send email with internal script
[2016-06-18 13:59:58] Cannot send email with internal script
[2016-06-18 13:59:49] SMTP connect() failed.
[2016-06-18 13:59:32] Could not instantiate mail function.
[2016-06-18 13:56:57] Could not instantiate mail function.
[2016-06-18 13:40:05] Cannot send email with internal script
[2016-06-18 13:40:05] Cannot send email with internal script

OK, this time the attachment went through! Same one I had been trying before via the website, so the file size is ok. It did go through!!

So, if it tested and went through this way, why is it not working from my website?

OK, so I tried sending the same file again from the website. It sent the email without the attachment. 

BAM! THank you Paul!!! I did not even think of the data mgmt setting! THANK YOU!!!