Update 12.0.8.29 
Автор: Akram Najjar
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I tried to update X5 Evolution Pro to 12.0.8.29. I kept getting the message in the attached file.
1) I tried checking with the TASK MANAGER if any session of X5 was open, and none were there.
Can you help?
Thanks
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Hello Akram,
That error can be temporary in nature, but if it persists please try the following method of installing 12.0.8.29:
Please let us know how you get on.
Kind regards,
Paul
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Hi Paul,
Sorry for the delay.
I downloaded the product as you said. It gave the same error as before. (Attached). But NO File name ...
I chose to IGNORE (though it said it was not recommended) and it completed the installation. Is that OK? Should I do something else?
The product is starting up correctly but I wonder if skipping the file would present an error later on.
Thanks
Hello Akram,
That second error message is in fact a different error and of a different nature to the first.
I will ask Incomedia for their comments.
Your patience in the meantime is appreciated. Please allow 24/48 hours for a reply.
Hi Akram,
thanks for the screenshot.
Even if the program works correctly, you still get an error and it would be better to install the software with no issues.
What I suggest you is to uninstall the program, download it again from "my downloads" here on your profile, turning off the firewall (it could be a permission problem).
Also, try to launch the software as administrator.
Please let me know, thank you very much!
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Thanks Simone
I uninstalled it and installed the 8.29 version (without stopping the firewall).
It worked well.
All the best
Akram