Try to set the mail adress in your portal where you bought your software with. I can see on this mail adress x5 compact v9

If it is x5 compact you can find your download to latest version here:

https://answers.websitex5.com/profile/downloads

and your licence here:

https://answers.websitex5.com/profile/licence

With these two and your e-mail adress you have all the info you need.

If it is a different version then you probably bought it with a different mail, set this mail in your profile and see if you can get to the correct version.

https://answers.websitex5.com/profile/settings

Hope this helps,

BR Andre

Hello łukasz T. !

You can get the number of your license on the " View user profile " and click the " My licenses " . The following print attached where you can find .

Tradução

Olá łukasz T.!

Você poderá conseguir o número de sua licença na opção "Ver perfil do usuário", e clique na opção "Minhas licenças". Segue print em anexo onde você pode achar.

Witaj Łukasz,

Udzieliliśmy Ci odpowiedzi w Twoim drugim poście: https://helpcenter.websitex5.com/post/152117

Proszę kontynuować dyskusję w tamtym wątku.

Pozdrawiam