Hello M H.,

Do you refer to the download speed when you download the setup file from this link?

https://answers.websitex5.com/profile/downloads

If so then there could be several reasons for slow download speed, but unfortunately they will almost certainly not be related to Incomedia's servers.

Switch off any proxy servers/VPN's you might be using, ensure nothing else is downloading in the background, and have a word with your Internet Service Provider to ask for possible causes of slow download speed.

Kind regards,

Paul