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M H.
M H.
User

Why is download only max 20 kB/s ?  en

Автор: M H.
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Download speed of WebSite X5 Evolution 11 is only around 10 kB/s. When I download something from another site it is around 2 MB/s.

Please help.

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Paul M.
Paul M.
Moderator

Hello M H.,

Do you refer to the download speed when you download the setup file from this link?

https://answers.websitex5.com/profile/downloads

If so then there could be several reasons for slow download speed, but unfortunately they will almost certainly not be related to Incomedia's servers.

Switch off any proxy servers/VPN's you might be using, ensure nothing else is downloading in the background, and have a word with your Internet Service Provider to ask for possible causes of slow download speed.

Kind regards,

Paul

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