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Robert Shroyer
Robert Shroyer
User

I am having trouble installing Polls app purchased from Incomedia  en

Автор: Robert Shroyer
Просмотрено 1448, Подписчики 1, Размещенный 0  

On the Polls App you must create a Table on your server which I did. But I only get a swirling Hour glass symbol and nothing happens. Must I design the exact number of columns in the database Table for this App to work?

I created a folder on the server for the programn to stoe data. What should the properties of that folder be (777 or some other number)?

Help

Bob

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6 Ответы - 1 Корректно
Andre E
Andre E
Moderator

the folder should have 777 rights

you don't need to build a database table. Just create a databse and set password, login and name in x5 in step4.

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Размещено От Andre E
Robert Shroyer
Robert Shroyer
User
Автор

But X5 asks for a table name and if you omit it, it doesn't proceed. I will try what you mentioned though. Thanks

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Размещено От Robert Shroyer
Incomedia
Claudio D.
Incomedia

Hello Robert,

You need to enter the name of the table where the data will be saved. Enter a name which hasn't been used so the program will create then this table and use it to store the data.

Many thanks!

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Размещено От Claudio D.
Robert Shroyer
Robert Shroyer
User
Автор

What permissions do I need to apply to the folder that will hold the file that X5 creates?

Please give me the 3 numbers for the proper permissions setting.

I still get the rotating hourglass error and nothing happens.  Could be the permissions setting I suppose.

What else can I be doing that is incorrect?

Thanks

Bob

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Размещено От Robert Shroyer
Andre E
Andre E
Moderator

This is not an issue with the chmod permission of a folder. The poll uses the database.

( The guestbook for example uses the datafolder with chmod 777 rights ) but not the poll object.

There is something wrong with the database.

You need to create a (new) database in your admin panel from your hosting company. You will get or have to give a name, password and a database name. No more then that.

fill them in together with a correct adress, most providers use just -localhost- but some an adress.  And then poll should work.

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Размещено От Andre E
Robert Shroyer
Robert Shroyer
User
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OK thanks . All set. I deleted the Poll App from the site and re-inserted it and it worked.

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Размещено От Robert Shroyer