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Jim M.
Jim M.
User

What is taking so long to get a responce to the problems  en

Автор: Jim M.
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Have left several meaasage about not being able to start Web x 13 Pro after the  new upgrade.  Deleted and reinstalled several times. 

Please respond.

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Paul M.
Paul M.
Moderator

Hello Jim,

I responded to you in person two days ago but received no feedback:

https://helpcenter.websitex5.com/ru/post/157457

The Incomedia support team have also responded and are awaiting your reply:

https://helpcenter.websitex5.com/ru/post/157516

Please continue on either of these threads.

Please also note that you should allow 24/48 hours (excluding weekends) for official responses from the Incomedia support team.

Kind regards,

Paul

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