I until today had a working copy of X5 Start but whilst applying the latest updates to it I decided to upgrade to X5 Evolution.

My payment went through and I recieved the email with my download link and new product key

Only problem is that when I install the X5 Evolution and go to activate it I get a error message :-

Activation Error 322

The licence key entered is an upgrade from another program or an earlier version

The account associated with your email is not enabled to install this program

What do I need to to install this software?

Thanks

David