Default Templates - Not Enough Credits - They are FREE 
Автор: Ilana Smith
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So I wanted to use a defualt template and it says it is free as in ZERO credits needed like in the past. However now it says I do not have enough credits for this template. Seriously fix this cause as much as I love this program this will be a deal breaker to ever use it again! *And FYI it is doing this on ALL the "Free" templates!!!!*
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even on buying free things within market area, see attached image as ref
I think the whole credits system is borked.
I have 58 credits and get 'generic error' when buying anything - free or paid.
Hi all,
It seems that there is a problem actually on the server. Impossible to install free Template or free Object. Reported to support...
@+, J.P.
ok .. I guess I'll wait then ... I have the same problem
Same problem. Enough credits that are about to expire. I want to buy an object but get 'generic error'. Where can I find the link or email for support to report this issue also?
Hello guys,
unfortunately we have had problems within the Marketplace. The irregularuty has been solved, you should have no problems now.
Please let me know if you can purchase correctly. Thanks. Kind regards.
I still can't download the free templates. It says that I don't have enough credit.
Hello Michel,
please try again now, the irregularity has been solved. If you still have problems you should please open your own post so that I can help you better without risking any confusion.
Thank you for the collaboration. Have a nice day. Kind regards.