WebSite X5Help Center

 
Alessandro M.
Alessandro M.
User

13.1 Update error  en

Автор: Alessandro M.
Просмотрено 1651, Подписчики 1, Размещенный 0  

Trying to update from version 13.0.5.27 (64 bit) to 13.1.0.5 but I just get a warning sign with no explanation and nothing happens...

Any suggestion?

Thanks

Размещено
7 Ответы
Propolishr P.
Propolishr P.
User

Same problem here on Windows 7 64x :-(

Читать больше
Размещено От Propolishr P.
FABRE Danielle
FABRE Danielle
User

Hello,

I have the same problem and message with W10.

Thank you for your help.

Best regards,

Danielle

Читать больше
Размещено От FABRE Danielle
Esahc ..
Esahc ..
Moderator

It sounds like there is an issue with the update server. If you wait and try again later this may resolve itself. If you cannot wait, you could try going to your profile and click on download to select the full install.

Читать больше
Размещено От Esahc ..
Cesar Alejandro Brizzio
Cesar Alejandro Brizzio
User

Estoy tratando de  actualizar desde la versión 13.0.5.27 (64 bits) a la 13.1.0.5 pero aparece una ventana con un signo de exclamación y nada más, el resto todo blanco, es decir la pantalla vacía.

Estoy corriendo el EVO sobre Windows 10.

He desactivado el antivirus (Kaspersky) y repetí el proceso de actualización, y sigo con el mismo problema !!!.

Hay algo mal en el servidor de Incomedia.

Cordiales saludos,

César Alejandro Brizzio

Читать больше
Размещено От Cesar Alejandro Brizzio
Incomedia
Samantha M.
Incomedia

Good morning!

Thank you for opening this post.
Could you all please try again now and let us know if you manage to install correctly?
Please excuse us for any inconvenience caused. 

Wishing you all a lovely day,
Samantha

Читать больше
Размещено От Samantha M.
Jan Van Den Berg
Jan Van Den Berg
User

I had this weekend the same problem, but update installs ok now.

Читать больше
Размещено От Jan Van Den Berg
Incomedia
Samantha M.
Incomedia

Perfect Jan, thank you so much for updating me!
Enjoy your program!

Читать больше
Размещено От Samantha M.