Activation Error: 322
ATTENTION: The Licence Key entered IS an upgrade from another program or an earlier version.
The account associated with your e-mail is not enabled to install this program.
Please contact our Support Center for more information.

I had EVO 13 GRP A... for which I was issued a refund and which I uninstalled.
I then purchased WebSite X5 Professional 13
The product key fails with the message above.

Please advise.