WebSite X5 Update 13.1.2.10 Problem! 
Автор: GMR .
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I have turned off my virus firewall and Realtime protection so I can update, but still coming back with issue. See pic of error attached
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MG Ribauw
You may wish to download the full copy (click on your profile, download) and do a full install. This would solve the problem if there are internet connectivity issues.
Otherwise, try again later. The problem may be a transient issue on the Incomedia servers.
Автор
ok will try again tonight when the network should be faster, thanks.