WebSite X5Help Center

 
Nikolay Z.
Nikolay Z.
User

V 13.1.3.11 update  ru

Автор: Nikolay Z.
Просмотрено 642, Подписчики 1, Размещенный 0  

Recent update V 13.1.3.11  can spoil your website. If the site is commercial - it can It can cause serious harm.

It destroys formatting of all the pages wit thw pictures. Not onle page you editted - but all the pages of whole website. 

Размещено
1 Ответы
Incomedia
Elisa B.
Incomedia

Hello there!

Thank you for contacting us.

I am very sorry to read about your issues and the incovenieces you have expercienced. We will try our best to bring things back to normal.

In order to help you, I need to know every detail related to the issue you have described. So, could you please explain exactly what happened, post some screenshots and the url of your website as well?

Please try and restart you PC, then open the project and click ctrl+shift-preview into the project. Please let me know if this helps. 

I am lookinf forward your reply. Kind regards.

Читать больше
Размещено От Elisa B.