WebSite X5Help Center

 
Brian S.
Brian S.
User

Video Show box does not close by touch on responsive website  en

Автор: Brian S.
Просмотрено 1194, Подписчики 2, Размещенный 0  

On Android and IOS phones the video showbox does not close when you touch the X or close button. The showbox remains open.

Размещено
5 Ответы - 1 Полезно
Incomedia
Elisa B.
Incomedia

Hi Brian, 

I have just checked and, if you are referring to the video you have on the homepage, I could normally open and close the showbox window. Have you tried to refresh the cache?

Please let me know if I can help you further. Kind regards.

Читать больше
Размещено От Elisa B.
Brian S.
Brian S.
User
Автор

The bug shows up when you play the video in portrait mode on your smart phone then rotate it to expand the showbox so that the phone is in landscape mode. It does not close in that situation. Let me know if you get the same results.

Thanks

Читать больше
Размещено От Brian S.
Incomedia
Elisa B.
Incomedia

Hi Brian, 

I have noticed you have updated the website and set two YouTube videos, have you solved the issue that way?

Thank you. Kind regards.

Читать больше
Размещено От Elisa B.
Brian S.
Brian S.
User
Автор

Yes. I am going to work around it. I want to create  a separate page for each video that doesn't show up on the website map.

Читать больше
Размещено От Brian S.