and this is because they do not check whether the program is working ... this should be done by you (as they believe). the main thing is to write what works and sell ... and to the rest they do not care. and this applies to all their products

Please check whether all standard objects are updated to the latest version. 

Hi Kees, 

thank you for your message. 

You are right: it is currently not possible to import WebAnimator 3 animations directly using the HTML5 Animation Object. Still, you can insert your animations by following the steps described on this guide: https://helpcenter.websitex5.com/ru/post/102409

We are anyway working at this aspect, so to make it easier in the future. Thanks!

Kind regards.

confirmed

I would be ashamed to work in such a company ......

Hi guys,

I can understand your point, but please consider that it will be already possible to directly embed the animation with the HTML5 Animation Object in one of our upcoming WebSite X5 updates.

Meanwhile, you can follow the instructions reported in the FAQ I linked above in order to start adding your animations right away.

Thanks! Kind regards.

@Elisa,

I posted number of questions regarding own JavaScrpt code added to WSX5. Your answer was always telling me that user's own JS code is not recommended, since it can interfere with the software. And yet you recommend it. Hm...

Thanks to your (and other support team members) responds, I learned and (almost) perfected JS additions for effects not provided by WSX5. But suggesting it for users without programming knowledge I find not right.

Hopefully, as you put it, "one of our upcoming WebSite X5 updates" will have the animation piece implemented . And it will be available for free for all v15 users.

Just my two cents...

I have the same problem. I bought webanimator Plus 3 yesterday, the website x5 pro 15 does not support. 

Incomedia changes its image - bullshit - but one its programm doesn't work with its another programm - nice changes... Please give us next nice changes  - maybe new objects not working with website x5 15...

Hi guys, 

don't worry, as I said we will provide an update where you can directly import your animations as you used to. I will personally inform you when the update will be available. 

Thank you, I wish you all a nice day. 

Lol

It's really a pity to see that...