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James S.
James S.
User

Diffculty with FTP process - cannot transfer files to web host  en

Автор: James S.
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I am trying to upload website files to my web host via WebSite X5's WEBSITE EXPORT TO INTERNET interface.

Every time I try to do so, I get an error message that says "Unable to connect to server".

I have confirmed all necessary FTP info with my web hosting service, so am reasonably confident that the FTP info I have entered is correct.  However, since I have yet to succeed in transferring files, something is obviously wrong somewher. 

What else should I do???

Thanks!

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Esahc ..
Esahc ..
Moderator

James, you might wish to do a screen shot of your ftp details in WX5 so we can take a better guess.

This is my settings in case it helps

Most people fall for the trap of including ftp as part of the domain name (eg ftp.domain_name.com), as you can see above this is generally not necessary.

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