Hello.As far as I know, there is no possibility in the program to divide customers by type and, based on this type, issue an invoice.

I sent a request to the developers.Expect a response from them.

For now the easiest way is to duplicate shop - one for private buyers with VAT, the second one for companies without VAT and ask buyers to use the right shop depends on their status.

Or instead of language selection on the entry page, make it Private / Company selection?

Hi Sinisa, 

thank you for your message. 

As suggested, a possible solution would be to create different shops using different projects: on one project you could create the shopping cart for private buyers and on the other the one for the companies. These projects can be then linked using a Level in the menu.

Please let me know if I can be of further help. Kind regards.

@ Aleksej

Thank you very much!

@ Andrzej K. and @ Adrian B.

Guys thank you so much- these are all valuable workarounds...

...but all this could be solved with a one or two checkbox in the shopping cart and a bit of scripting:

1 - COMPANY (YES/NO)

      IF  YES  THEN GOTO 2.
      IF NO THEN VAT=XY%

2 - COMPANY FROM EU (YES/NO)

     IF  YES  THEN VAT=0
     IF NO THEN VAT=XY%

------------------------------

For someone who knows coding this could be solved in an hour... with a bit of testing...

@ Elisa,

Thank you for your comment!

Yes, it can be solved like that - but it is a "mountain" of additional work for the thing that could be fixed easily.

Please  present my above answer to the developers.

Couple of IF THEN ELSE  loops  and  a bit of testing... and you'll have a very respectful program update.

****

Elisa, this issue is pretty serious shortage of the program and it should be put on your TO DO list ASAP.

X5 is a professional tool and it should handle  things professionally - at least I see things that way...

Thank you in advance!

(It > En) ... in much less than an hour and without codes;  ...just a minute to use simple connections to the relative trolleys or sub-carts......

.

ciao

.

@KolAsim

Thank you for commenting!

Yes, this is an important update which should be done years ago.

Plus, as you say, it's not something that requiters hours and hours of IT personnel time...

Hopefully, Incomedia will react.

(It > En) ... I don't know if I understood, ... but the connection is the common one already foreseen by the program;
... for example in a page dedicated to this purpose you can enter in
  Text object, (or image)
with links;
... an example with test links to my examples:

1 - COMPANY [YES] | [NO]

2 - COMPANY FROM EU [YES] | [NO]

.

ciao

.

@KolAsim

There are workarounds - many of them are mentioned above.

But we need a professional solution - not a workaround!

This problem could be quite annoying when you're trying to explain the client why this cannot be handled like on any other e-shop platforms...

I do hope that Incomedia will fix this - because t's not a lot of work at all.

Cheers!

... OK ...

@ Srikanth P.

We should "bombard" Incomedia staff to solve this (and other) issues.

I'm planning a series of TO DO posts - starting after the September 2nd.

You could do the same.

More demands - more chance of fixing lapses like this.

A solution where you had to first choose between company/private and then EU/non EU would for a customer/buyer seem to be OK.

This requires that you "behind" the system has more than 2 "sites". Let's say you have 1 site and 3 subsites..

Then the person responsible for maintaining products and prices and so, will have to maintain all X 4.

Try to sell such a solution to a client.

You have to tell him :

Here is the project. You have to buy the X5 software to maintain products and prices. And - by the way - it was not only one project I deliver. I deliver you 4 projects, and you have to maintain the products and prices in all 4 projects.

Or is there a solution to avoid that?????????????????????????

@ John

Yes, that's why we all have "press" Incomeda to fix this (and many other Shopping Cart related stuff.

As I wrote above - I'm going to start a TO DO post which - if supported by the user like you - should produce some results... 

+10.... but ....

Changing the payment order for a normal cycle (cart --> validation --> payment --> confirmation) has been asked since 3 years... and we are at same stage today after x versions of WSX5 !!!

@ Wsx5.afsoftware.fr 

Yes, I know that - but maybe the people then were not "stubborn" & persistent enough..? I believe if Incomeda gets dozens and dozens of similar requests - they could take this a bit more seriously...

Frankly, I do not care if they raise the price of the software - IF they fix at least 50% of the stuff posted here in the last 2-3 months... What's the point of having cheap "professional" software if I can not do with it what my clients want?