WebSite X5Help Center

 
Derek K.
Derek K.
User

Downloading images from X5 problem  en

Автор: Derek K.
Просмотрено 822, Подписчики 1, Размещенный 0  

When ever I try and download an image from x5 library I get a generic error and the image will not download. Is anyone else experiencing the same problem

Размещено
3 Ответы - 1 Полезно - 1 Корректно
Aleksej H.
Aleksej H.
Moderator

Hello.I just tried to download an image from an online library into a text object. Everything is fine.

  1. Try temporarily disabling antivirus and firewall.
  2. Do not use VPN.
  3. Try to create a new project and do it in it.
  4. Try updating .NET Framework.
  5. Try reinstalling the program.
Читать больше
Размещено От Aleksej H.
Derek K.
Derek K.
User
Автор

Thanks Aleksej, everything is fine. It seemed to fix itself without me doing anything.

Читать больше
Размещено От Derek K.
Aleksej H.
Aleksej H.
Moderator

I am glad that your problem has been resolved.laughing

Читать больше
Размещено От Aleksej H.