WebSite X5Help Center

 
Francisco M.
Francisco M.
User

Accents And Strangers Symbols In Versión 9  en

Автор: Francisco M.
Просмотрено 2948, Подписчики 1, Размещенный 44  

Hi and congratulations for Incomedia Website x5 product. I'm doing a migration from v.8 to v.9. The migration is ended sucessfully but i have a very big problem ..... all the words with accents or simbol '€' are display with strangers symbols, for example.

Hola buenos días. En que año. (phrase Ok)

Hola buenos d�as. En que a�o.(phrase NoOk)

This is a disaster for my website. Please, can anyone help in this issue NOTE.: I have read the LANGUAGES.XML FILE in order to know the encoding type and the result is encoding="utf-8". This is right to work in Spain..:

<!--?xml version="1.0" encoding="utf-8"?-->

best regards

Paco

Размещено
22 Ответы - 1 Корректно
Incomedia
Mirko Nosenzo
Incomedia

Hi Francisco,

thanks a lot for your appreciation!

Can you send us your url? So we can check.

Can you see the same problem in local preview?

Читать больше
Размещено От Mirko Nosenzo
Victor J.
Victor J.
User

i have this problem. i am spanish.

Читать больше
Размещено От Victor J.
Victor J.
Victor J.
User

in local preview not problen only when i upload the web.

Читать больше
Размещено От Victor J.
Victor J.
Victor J.
User

this problen only the cart shop

Читать больше
Размещено От Victor J.
Francisco M.
Francisco M.
User
Автор

Hi Mirko, my web site is www.fantasiadechocolate.es but, I cannot upload the v.9 version because the web page isn't good for my clients.

I don't have the problem in preview time, only when the page is loaded from the server.

The problem have evidences in any page of my web site

Until the problem persist, I will compile my web page wint Website v.8 (I don't have this problem in v.8)

I'm waiting for any sugerence or help

thank in advance

Читать больше
Размещено От Francisco M.
Victor J.
Victor J.
User

my problen is the francisco M. IS SAME.

Читать больше
Размещено От Victor J.
Incomedia
Mirko Nosenzo
Incomedia

Your server is sending your website files using ISO-8859-1 as default encoding, WebSite X5 uses UTF-8.

I suggest you to contact your hosting provider and request him to change this behaviour.

Читать больше
Размещено От Mirko Nosenzo
Victor J.
Victor J.
User

but to me only ins cart shop. all rest well

Читать больше
Размещено От Victor J.
Incomedia
Mirko Nosenzo
Incomedia

Can you send us your website url?

Читать больше
Размещено От Mirko Nosenzo
Victor J.
Victor J.
User

Is demo cart shop only for show... Www.inforgraft.es. Thx

Читать больше
Размещено От Victor J.
Incomedia
Mirko Nosenzo
Incomedia

You have the same problem, please contact your hosting provider.

Читать больше
Размещено От Mirko Nosenzo
Victor J.
Victor J.
User

but my problen only is in the cart shop the rest is perfect.

Читать больше
Размещено От Victor J.
Laszlo T.
Laszlo T.
User

hello,

it´s really true - it depends on the server....

i had contact and now it´s normally - even in the shop...

thanks for the help....laszloLaughing

Читать больше
Размещено От Laszlo T.
Victor J.
Victor J.
User

WELL. the symbolls well into the web but not in the cart shop. 

Читать больше
Размещено От Victor J.
Laszlo T.
Laszlo T.
User

try to open one text-part of the shop....so you can save again - export and upload - then the changes will be done right

Читать больше
Размещено От Laszlo T.
Victor J.
Victor J.
User

ok, but i don't believe

Читать больше
Размещено От Victor J.
Laszlo T.
Laszlo T.
User

try first....Wink

i had the same problem - now it´s fixed....

Читать больше
Размещено От Laszlo T.
Victor J.
Victor J.
User

nothing..

Читать больше
Размещено От Victor J.
Victor J.
Victor J.
User

but in x5 v8 perfect.

Читать больше
Размещено От Victor J.
Incomedia
Mirko Nosenzo
Incomedia
Victor J.
WELL. the symbolls well into the web but not in the cart shop. 

I can see an error even in your website title:

Página de bienvenida - FOTOGRAFIA DE VICTOR JAVIER ESPERON RODRIGUEZ- HAWKEYE

Victor J.

but in x5 v8 perfect.

WebSite X5 Evolution 8 uses ISO-8859-1 as encoding, WebSite X5 Evolution 9 uses UTF-8. This is a new feature, you can mix different encoding by using UTF-8.

Читать больше
Размещено От Mirko Nosenzo
Victor J.
Victor J.
User

well. i change encoding in the server  but nothing.

Читать больше
Размещено От Victor J.
Victor J.
Victor J.
User

well. i dont have change the encoder, please i am sorry. now is correct. thx and sorry my bad english. thx.

Читать больше
Размещено От Victor J.