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Francisco M.
Francisco M.
User

Accents And Strangers Symbols In Versión 9  en

Author: Francisco M.
Visited 3182, Followers 1, Shared 44  

Hi and congratulations for Incomedia Website x5 product. I'm doing a migration from v.8 to v.9. The migration is ended sucessfully but i have a very big problem ..... all the words with accents or simbol '€' are display with strangers symbols, for example.

Hola buenos días. En que año. (phrase Ok)

Hola buenos d�as. En que a�o.(phrase NoOk)

This is a disaster for my website. Please, can anyone help in this issue NOTE.: I have read the LANGUAGES.XML FILE in order to know the encoding type and the result is encoding="utf-8". This is right to work in Spain..:

<!--?xml version="1.0" encoding="utf-8"?-->

best regards

Paco

Posted on the
22 ANSWERS - 1 CORRECT
Incomedia
Mirko Nosenzo
Incomedia

Hi Francisco,

thanks a lot for your appreciation!

Can you send us your url? So we can check.

Can you see the same problem in local preview?

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Posted on the from Mirko Nosenzo
Victor J.
Victor J.
User

i have this problem. i am spanish.

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Posted on the from Victor J.
Victor J.
Victor J.
User

in local preview not problen only when i upload the web.

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Posted on the from Victor J.
Victor J.
Victor J.
User

this problen only the cart shop

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Posted on the from Victor J.
Francisco M.
Francisco M.
User
Author

Hi Mirko, my web site is www.fantasiadechocolate.es but, I cannot upload the v.9 version because the web page isn't good for my clients.

I don't have the problem in preview time, only when the page is loaded from the server.

The problem have evidences in any page of my web site

Until the problem persist, I will compile my web page wint Website v.8 (I don't have this problem in v.8)

I'm waiting for any sugerence or help

thank in advance

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Posted on the from Francisco M.
Victor J.
Victor J.
User

my problen is the francisco M. IS SAME.

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Posted on the from Victor J.
Incomedia
Mirko Nosenzo
Incomedia

Your server is sending your website files using ISO-8859-1 as default encoding, WebSite X5 uses UTF-8.

I suggest you to contact your hosting provider and request him to change this behaviour.

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Posted on the from Mirko Nosenzo
Victor J.
Victor J.
User

but to me only ins cart shop. all rest well

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Posted on the from Victor J.
Incomedia
Mirko Nosenzo
Incomedia

Can you send us your website url?

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Posted on the from Mirko Nosenzo
Victor J.
Victor J.
User

Is demo cart shop only for show... Www.inforgraft.es. Thx

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Posted on the from Victor J.
Incomedia
Mirko Nosenzo
Incomedia

You have the same problem, please contact your hosting provider.

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Posted on the from Mirko Nosenzo
Victor J.
Victor J.
User

but my problen only is in the cart shop the rest is perfect.

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Posted on the from Victor J.
Laszlo T.
Laszlo T.
User

hello,

it´s really true - it depends on the server....

i had contact and now it´s normally - even in the shop...

thanks for the help....laszloLaughing

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Posted on the from Laszlo T.
Victor J.
Victor J.
User

WELL. the symbolls well into the web but not in the cart shop. 

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Posted on the from Victor J.
Laszlo T.
Laszlo T.
User

try to open one text-part of the shop....so you can save again - export and upload - then the changes will be done right

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Posted on the from Laszlo T.
Victor J.
Victor J.
User

ok, but i don't believe

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Posted on the from Victor J.
Laszlo T.
Laszlo T.
User

try first....Wink

i had the same problem - now it´s fixed....

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Posted on the from Laszlo T.
Victor J.
Victor J.
User

nothing..

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Posted on the from Victor J.
Victor J.
Victor J.
User

but in x5 v8 perfect.

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Posted on the from Victor J.
Incomedia
Mirko Nosenzo
Incomedia
Victor J.
WELL. the symbolls well into the web but not in the cart shop. 

I can see an error even in your website title:

Página de bienvenida - FOTOGRAFIA DE VICTOR JAVIER ESPERON RODRIGUEZ- HAWKEYE

Victor J.

but in x5 v8 perfect.

WebSite X5 Evolution 8 uses ISO-8859-1 as encoding, WebSite X5 Evolution 9 uses UTF-8. This is a new feature, you can mix different encoding by using UTF-8.

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Posted on the from Mirko Nosenzo
Victor J.
Victor J.
User

well. i change encoding in the server  but nothing.

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Posted on the from Victor J.
Victor J.
Victor J.
User

well. i dont have change the encoder, please i am sorry. now is correct. thx and sorry my bad english. thx.

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Posted on the from Victor J.