Database is not complete updated after the order is placed 
Автор: Gunther L.
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When a registered customer makes a purchase, this should be updated in the database. This was until December 23rd. A new customer can register but not all data is saved (address, phone is missing)
php 7.4 latest version of Website X5 pro
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Hello.Try deleting all site files from the hosting and re-uploading it.Clear your browser and server cache (if any).Recheck your database connection settings.Check the hosting error logs.
Автор
Sometimes it 's ok sometimes not.