WebSite X5Help Center

 
Milan M.
Milan M.
User

Error importing images  en

Автор: Milan M.
Просмотрено 1229, Подписчики 1, Размещенный 0  

Importing images from the web is reported by a GENERAL ERROR. See attached pictures.
Antivirus does not block
The firewall does not block.
Where there may be a problem.
Thank you

Milan

Размещено
6 Ответы - 1 Корректно
Andre E
Andre E
Moderator

Hello Milan,

I have set this post for Incomedia te check, can you please add other picture and display error so they can take a look? i looks like there are some pictures missing from your post with these error(s) (you can only attach 1 file) Else make a zip file.

Thanks.

Читать больше
Размещено От Andre E
Milan M.
Milan M.
User
Автор

I am sending more pictures with an error message
Thank you

Читать больше
Размещено От Milan M.
Andre E
Andre E
Moderator

Thanks,
In the meantime i have tested something similair for another user, but in my case i can import without any problems in several version's.

Are you sure there is realy nothing holding this back at your end? Maybe another program that is interfering? 

Try a restart of pc and a clean as possible start of x5 (mayba as admin if you have not done this already)

Can you also try a clean new project or a different pc just for test?

Because here, for me, it works fine and most times these things end up as some local block.

By debugging you can probably narrow it down to something locally.

Let me / Incomedia know.....

Thanks.

Читать больше
Размещено От Andre E
Milan M.
Milan M.
User
Автор

In which *.KFG file is set:
IP address and port
which downloads images from the web

Thank you.

Читать больше
Размещено От Milan M.
Esahc ..
Esahc ..
Moderator

Milan, I do not know the ip address & port but as a work around you can retrieve the same images by going to https://pixabay.com

To rule out problems with your modem or Internet Service Provider, is it possible to check with another connection (eg hotspot from your mobile) and confirm you are not working from a synchronised folder (eg onedrive).

Читать больше
Размещено От Esahc ..
Milan M.
Milan M.
User
Автор

Result
Blocked avast antivirus. After updating it.
now everything ok
Thank you. M

Читать больше
Размещено От Milan M.