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John S.
John S.
User

Error opening a project  en

Автор: John S.
Просмотрено 926, Подписчики 1, Размещенный 0  

Hi when I simply "Open project" at startup I get the following...

"An error has occured.
This application will be closed and the project file will be saved in a temporary copy that can be restored at startup.
In order to help us improve Website X5, write a short description of what you were doing and send us the file with the error report.
The dialog box then goves me the option to enter my email and the error junk below is sent."

Any ideas? Many thanks
I'm using Website X5 Pro version 2121.2.5


(Platform: x64) 22/04/2021 15:00:15.700 [EXCEPTION] A generic error occurred in GDI+. System.Drawing at System.Drawing.Bitmap.GetHbitmap(Color background) at System.Drawing.Bitmap.GetHbitmap() at System.Windows.Forms.ControlPaint.CreateHBitmapColorMask(Bitmap bitmap, IntPtr monochromeMask) at System.Windows.Forms.ImageList.AddToHandle(Original original, Bitmap bitmap) at System.Windows.Forms.ImageList.CreateHandle() at System.Windows.Forms.ImageList.get_Handle() at System.Windows.Forms.ListView.RealizeProperties() at System.Windows.Forms.ListView.OnHandleCreated(EventArgs e) at System.Windows.Forms.Control.WmCreate(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ListView.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 22/04/2021 14:58:21.088 [INFO] Creating Wizard Manager 22/04/2021 14:58:21.077 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 22/04/2021 14:58:20.735 [INFO] Creating WBE 22/04/2021 14:58:20.672 [INFO] Updating Libraries - End 22/04/2021 14:58:20.672 [INFO] Updating PluginApps 22/04/2021 14:58:20.578 [INFO] Updating Tips 22/04/2021 14:58:19.863 [INFO] Updating Templates 22/04/2021 14:58:17.403 [INFO] Loading System.Transactions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 22/04/2021 14:58:17.317 [INFO] Updating User Status 22/04/2021 14:58:17.210 [INFO] Updating Libraries - Start 22/04/2021 14:58:17.210 [INFO] Installing Libraries - End 22/04/2021 14:58:17.136 [INFO] Installing Libraries - Start 22/04/2021 14:58:17.136 [INFO] Loading Libraries - End 22/04/2021 14:58:17.129 [INFO] Loaded Start Page 22/04/2021 14:58:17.128 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 22/04/2021 14:58:17.126 [INFO] Loading Guesbook Styles 22/04/2021 14:58:17.118 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 22/04/2021 14:58:17.117 [INFO] Loading Tips 22/04/2021 14:58:17.099 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 22/04/2021 14:58:17.097 [INFO] Loading Cart Steps Styles 22/04/2021 14:58:17.009 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 22/04/2021 14:58:16.923 [INFO] Loading Cell Formats 22/04/2021 14:58:16.820 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 22/04/2021 14:58:16.586 [INFO] Loading Atalasoft.dotImage, Version=9.0.2.43320, Culture=neutral, PublicKeyToken=2b02b46f7326f73b 22/04/2021 14:58:16.583 [INFO] Loading Rebex.Ftp, Version=4.0.6426.0, Culture=neutral, PublicKeyToken=1c4638788972655d 22/04/2021 14:58:16.576 [INFO] Loading Image Editor Properties 22/04/2021 14:58:16.562 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 22/04/2021 14:58:16.560 [INFO] Loading Templates 22/04/2021 14:58:16.542 [INFO] Loading PluginApps 22/04/2021 14:58:16.535 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 22/04/2021 14:58:16.533 [INFO] Loading Buttons Styles 22/04/2021 14:58:16.528 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 22/04/2021 14:58:16.527 [INFO] Loading Buttons 22/04/2021 14:58:16.229 [INFO] Loading Languages 22/04/2021 14:58:16.223 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 22/04/2021 14:58:16.221 [INFO]

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5 Ответы
Andre E
Andre E
Moderator

John,
This might be the antivirus program.

try a restart of pc, switch off antivirus and try again, if this works make sure x5 has all rights from your anti virus program.

paul's search

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Размещено От Andre E
John S.
John S.
User
Автор

Hi Andre, thanks for the reply.

I disabled my antivirus and excluded x5 from it, no change, still fails to open.

I uninstalled and reinstalled x5 a few weeks ago and created a new project, all good, made a couple of changes on the project, all good, then perhaps opening for the 4 time approx, it then fails and won't open again, I suspect if I reinstall again and start from new it will work for a short time.

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Размещено От John S.
Andre E
Andre E
Moderator

Then give that a try, maybe with antivirus now open for x5 it might be good, you can only find out in 1 way.....

goodluck

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Размещено От Andre E
Esahc ..
Esahc ..
Moderator

John S, it is highly recommended that at the end of each major "session" you create a new iwzip (step 5, export project and append date to filename). This will create a reliable backup that can be imported irrespective of the cause. Please ensure you are not working inside the onedrive folder if possible.

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Размещено От Esahc ..
John S.
John S.
User
Автор

Hi folks,

I've reinstalled and started from scratch, I'll work on it and let know know how I get on.

Thanks

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Размещено От John S.