WebSite X5Help Center

 
Oleksiy Khvatov
Oleksiy Khvatov
User

Paypal payment issue!  en

Автор: Oleksiy Khvatov
Просмотрено 1397, Подписчики 1, Размещенный 0  

Hi, 

I have this issue that I can't understand and track it down to fix this.

Youtube video.

I have recorded the video on this. Can you guys please help me to understand this. 

I used Guest mode, so no cookies are there. The first time, the Payment didn't work. The second time I entered all the details, it showed the payment info and option to pay with credit cards.

Any ideas?

Размещено
6 Ответы - 1 Полезно
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Читать больше
Размещено От Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Oleksiy

I need to ask you to send a screenshot here displaying what you entered in the URL field in Step 5.

I will check this for you in order to determine whether any error here might be causing the issue for you

Keep me posted here with this information pleas

Thank you

Stefano

Читать больше
Размещено От Stefano G.
Oleksiy Khvatov
Oleksiy Khvatov
User
Автор

Hi Stefano,

Please check the attached image. 

Читать больше
Размещено От Oleksiy Khvatov
Oleksiy Khvatov
Oleksiy Khvatov
User
Автор

This

Читать больше
Размещено От Oleksiy Khvatov
Incomedia
Stefano G.
Incomedia

Hello Oleksiy 

I've tested your website and I can confirm that the correct URL should be this

https://anyudemycourse.com/

Please replace the URL, upload the entire website and try again, let me know if the result is any different

Thank you

Stefano

Читать больше
Размещено От Stefano G.
Oleksiy Khvatov
Oleksiy Khvatov
User
Автор

Hi Stefano, 

Thanks so much for taking time to investigate this issue. Eveyrhing is working now. 

Читать больше
Размещено От Oleksiy Khvatov