WebSite X5Help Center

 
Jay H.
Jay H.
User

Webhosting through Website X5 Pro  en

Автор: Jay H.
Просмотрено 1014, Подписчики 1, Размещенный 0  

After reading all that is available in the Blogs and here on the Community, I still have questions.

I already have a Domain Name and a Database.  Can I transfer the domain over from the other place?  Can I build and access my own Database?  Or does Incomedia have exclusive control over these functions.  Oh, I almost forgot, 

I cannot allow my Domain Name to become something other than my current address due to the fact that I have owned this since 2006.  I would have to complete change all my business information to the new address.

Any other information would be helpful.

Размещено
11 Ответы - 5 Полезно
Aleksej H.
Aleksej H.
Moderator

Hello.

"Can I transfer the domain over from the other place?" - yes.

"Can I build and access my own Database?" - You will be able to use the database on the new hosting. I don’t know about accessing the database directly. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

"I cannot allow my Domain Name to become something other than my current address due to the fact that I have owned this since 2006. I would have to complete change all my business information to the new address." - Your domain name can be transferred and it will not change.

Читать больше
Размещено От Aleksej H.
Jay H.
Jay H.
User
Автор

Thank you for the information.  Will there be a Guide as to how such things can be accomplished?

Читать больше
Размещено От Jay H.
John S.
John S.
User

Just a comment - you will have to pay for the new hosting by time. Have you compared prices and PROs and CONs for different hosting solutions?

Language, service, processors and other things can be important factors.

Have you checked other users experiences in the past, for the new "hoster"?

Читать больше
Размещено От John S.
Aleksej H.
Aleksej H.
Moderator

"Can I build and access my own Database?" - Yes, you can:

Читать больше
Размещено От Aleksej H.
Aleksej H.
Aleksej H.
Moderator

"Have you checked other users experiences in the past, for the new "hoster"?" - I think that so far there is no such experience.laughing

Читать больше
Размещено От Aleksej H.
Aleksej H.
Aleksej H.
Moderator

"Will there be a Guide as to how such things can be accomplished?" - try this.

Читать больше
Размещено От Aleksej H.
Jay H.
Jay H.
User
Автор

A couple final questions:

Does Incomedia offer Domains?  Those other companies in Europe that have domains, do they take americans?

Читать больше
Размещено От Jay H.
John S.
John S.
User

At the moment INCOMEDIA does not ofer domains.

At companies that offers domains, you can order form anywhere - I think.

Читать больше
Размещено От John S.
Jay H.
Jay H.
User
Автор

I have been having problems trying to access the myPHP Manager.  I cannot view the pre-generated password to access my account on the manager.  It won't allow a change of password either because I don't know the old one.

I tried to do a redirect but I guess I didn't wait for the whole 24-48 hours.

I will let you know later (private post?) what is happening.

Читать больше
Размещено От Jay H.
Incomedia
Elisa B.
Incomedia

Hi Jay!

I kindly ask you to open a new post for this issue, so we don't handle too many different questions here, which may generate a bit of confusion. 

Thanks! Kind regards.

Читать больше
Размещено От Elisa B.