WebSite X5Help Center

 
Dinos Longinos
Dinos Longinos
User

My Websitex5 license expires in 7 days!  en

Автор: Dinos Longinos
Просмотрено 1684, Подписчики 1, Размещенный 0  

Dear Sirs,

I renewed and paid for my Websitex5 license on the 5th of October and I have the invoice from 2Checkout.

Today I got a message that I need to renew my license again! I thought that the license was going to be renewed automatically after I paid for it.

I tried to activate my license by entering the license extension key I received from 2checkout and I get an error message that the key does not exist as you can see from the attached file!

The system now prompts me that I have 7 days before my license expires!!!

Can anyone help me?

Размещено
3 Ответы - 2 Полезно - 1 Корректно
Andreas S.
Andreas S.
Moderator
Лучший пользователь месяца DE

There is currently a problem with the self-registration of the extension. It has to be done manually by an admin for you. There will surely be an admin in touch today!

Читать больше
Размещено От Andreas S.
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Читать больше
Размещено От Aleksej H.
Incomedia
Elisa B.
Incomedia

Hello!

Thank you for your message.

We have extended your license for a further year.

Thanks! Kind regards.

Читать больше
Размещено От Elisa B.